At Sanoft Technologies, we value customer satisfaction and strive to provide high-quality products and services. If for any reason you are not satisfied, we offer a transparent refund process. Cancellation requests must be submitted within seven (7) days from the start of the service. Requests made after this period will not be eligible for a refund.

If you encounter any issues with our services, we encourage you to contact our customer care team through the “Contact Us” page. However, please note that service issues reported after seven days from the service start date will not qualify for a refund. Additionally, damages to customer-owned equipment such as tablets, laptops, or printers are not covered under this policy.

Approved refunds will be processed within six to eight business days. Whenever possible, the refund will be issued through the original payment method. In cases where the original method is unavailable, the refund may be processed to the same person or entity who made the initial transaction.